Withdrawal Form

Exercise your right of withdrawal with ease. In accordance with current regulations, you can use this form to inform us of your decision to withdraw within 14 days of receiving your order. Once your request has been sent, we will confirm its receipt by email and provide you with the steps to follow for returning your order.

Withdrawal form

Your details

Please enter your email and order number. The merchant uses this data for manual matching.

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Right of withdrawal

In accordance with EU Directive 2023/2673 and European consumer law, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal, without having to justify your decision.

To exercise this right, please complete the form below. A confirmation will be sent to you by email upon receipt of your request.

Important information

  • The withdrawal period is 14 days from the receipt of your order.
  • You do not need to log in to your account to exercise this right.
  • Once your request is submitted, we will send you a confirmation by email.
  • The refund will be issued within 14 days of receiving your request, subject to the receipt of the returned products.
  • Certain products may be exempt from the right of withdrawal (e.g., personalized products, products unsealed for hygiene reasons). Consult our refund policy for more information.

For any questions, contact us at: contact@lesfondeursdhistoires.com